Book Soup Gives Back FAQ

Book Soup Gives Back FAQ

Am I going to get stuff in the mail if I give you my information?

No. You can choose to receive our weekly email by adding your email address, but we will NEVER give your information to anyone else, not even the mailing list of your Book Soup Gives Back organization. Your privacy is of the utmost importance to us.

Do I have to pay more to be part of BSGB?
No. The portion of your purchases that is donated to your BSGB organization comes from Book Soup’s
proceeds. It is at no additional cost to you.

Does this give me any discount at Book Soup?
No, sorry! If we discounted the purchase we couldn't afford to donate to the community.

Can I still get my normal discount (teacher, non-profit) if I sign up for BSGB?
Of course. Joining BSGB has no effect on what we charge you, and discounted items still get counted
when it comes to what we donate to our BSGB organizations.

How will you know that I have signed up for BSGB when I come in?
Our cashiers will ask you at every purchase if you are a member of Book Soup Gives Back. All you have to do is tell them yes, and tell them your name...we take it from there. There's no card to carry. If they don't ask, please let them know that you are a member before starting your transaction! They
should ask every time, but you never know.

If I want to support a charity that's not on your list, what can I do?
The number of organizations on our list will be fixed for the first 5 years of the program at which point we will reassess the organizations and will poll our customers on which new organizations should be considered. In the meantime, if you would like a certain program to be considered, have that group send an information packet to us care of Book Soup Gives Back, and we will keep it on file.

If I want to donate more money to my organization, can I do that through you?
I'm sure the organization will appreciate your donation, but you'll have to send it to them directly. We can provide you with their address.

Can I support a different organization with each purchase?
Unfortunately, the way our system works, you must select one organization only.

Will the donation be given in my name?
We have so many members of BSGB, it would be impossible to list each member & their contribution.

How soon after each purchase does the percentage get donated?
Book Soup will give the organizations checks once every year.

Can I not join BSGB so that Book Soup will get my money?
We would still love to have your information so that we can keep you informed of upcoming events & changes at Book Soup. Please fill out the form and indicate that you'd like the percentage to stay with us. Thanks for your support.

Can I use Book Soup Gives Back when I buy a book online?
No. Unfortunately, we don't have the capability to credit a BSGB account for an online purchase. Sorry.