Conversations with Things: UX Design for Chat and Voice (Paperback)

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Description


Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating--sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.

Product Details
ISBN: 9781933820262
ISBN-10: 1933820268
Publisher: Rosenfield Media
Publication Date: April 1st, 2021
Pages: 320
Language: English