Browse Books: Business & Economics / Customer Relations

Scoring Points: How Tesco Continues to Win Customer Loyalty By Ken Russell, Eric Barends, Tim Phillips Cover Image

Scoring Points: How Tesco Continues to Win Customer Loyalty (Paperback)
By Ken Russell, Eric Barends, Tim Phillips
$39.99
Usually arrives at our store within 4-7 days

Customer Success Mindset By Jyotsana Shukla Cover Image

Customer Success Mindset (Hardcover)
By Jyotsana Shukla
$19.99
Usually arrives at our store within 4-7 days

42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience By Geoffrey A. Best Cover Image

42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience (Paperback)
By Geoffrey A. Best
$19.95
Backordered

The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs By Larry Stuart Cover Image

The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs (Paperback)
By Larry Stuart
$17.95
Usually arrives at our store within 4-7 days

Indispensable: Build and Lead a Company Customers Can't Live Without By James M. Kerr Cover Image

Indispensable: Build and Lead a Company Customers Can't Live Without (Hardcover)
By James M. Kerr
$27.99
Usually arrives at our store within 4-7 days

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company By Kenneth Blanchard, Ph.D., Jim Ballard (With), Fred Finch (With) Cover Image

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company (Paperback)
By Kenneth Blanchard, Ph.D., Jim Ballard (With), Fred Finch (With)
$16.00
Usually arrives at our store within 4-7 days

The Paradox of Excellence: How Great Performance Can Kill Your Business By David Mosby, Michael Weissman Cover Image

The Paradox of Excellence: How Great Performance Can Kill Your Business (Paperback)
By David Mosby, Michael Weissman
$30.00
Usually arrives at our store within 4-7 days

Managing Knock Your Socks Off Service By Chip Bell, Ron Zemke, John Bush (Illustrator) Cover Image

Managing Knock Your Socks Off Service (Paperback)
By Chip Bell, Ron Zemke, John Bush (Illustrator)
$18.95
Email or call for price

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits By John Goodman Cover Image

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits (Hardcover)
By John Goodman
$27.99
Email or call for price

Harvard Business Review on Increasing Customer Loyalty By Harvard Business Review Cover Image

Harvard Business Review on Increasing Customer Loyalty (Paperback)
By Harvard Business Review
$22.00
Usually arrives at our store within 4-7 days

The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share By Dan Gingiss Cover Image

The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share (Paperback)
By Dan Gingiss
$17.95
Usually arrives at our store within 4-7 days

It's Time for Africa By Joshua Chimakula Ngoma Cover Image

It's Time for Africa (Paperback)
By Joshua Chimakula Ngoma
$19.85
Usually arrives at our store within 4-7 days

Pages