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Browse Books: Business & Economics / Total Quality Management
The Art of Excellent Products: Enchanting Customers with Premium Brand Experiences (Paperback)
By
Riccardo Illy
$19.99
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On Our Shelves Now
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)
By
Joseph Michelli
$30.00
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Usually arrives at our store within 4-7 days
Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback)
By
Jim Collins
,
Jerry I. Porras
$19.99
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Usually arrives at our store within 4-7 days
Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover)
By
Timothy Ferriss
$32.50
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Usually arrives at our store within 4-7 days
Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover)
By
Timothy Ferriss
$30.00
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Usually arrives at our store within 4-7 days
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)
By
Karen Martin
,
Mike Osterling
$40.00
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Usually arrives at our store within 4-7 days
Measures of Success: React Less, Lead Better, Improve More (Paperback)
By
Donald J. Wheeler
(Foreword by),
Mark Graban
$39.95
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Usually arrives at our store within 4-7 days
The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover)
By
Art Byrne
,
James Womack
$41.00
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Usually arrives at our store within 4-7 days
The Simplicity of Lean: Defeating Complexity, Delivering Excellence (Paperback)
By
Philip Holt
$34.99
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Usually arrives at our store within 4-7 days
Developing Lean Leaders at All Levels: A Practical Guide (Hardcover)
By
Jeffrey K. Liker
,
George Trachilis
(Contribution by)
$39.95
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Usually arrives at our store within 4-7 days
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)
By
Mike Rother
$34.00
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Usually arrives at our store within 4-7 days
Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback)
By
C. William Crutcher
,
Fernando Flores
(Foreword by)
$24.95
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Usually arrives at our store within 4-7 days
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